Privacy Policy

We will do our best to serve you.
Tamra Rent-a-Car Privacy Policy
1. General rules
Personal information is information about a living individual, and information that can identify the individual by matters such as the name included in the information (even if the information alone cannot identify a specific individual, it can be easily combined with other information to identify it) including what is possible).
It stipulates the protection of personal information of members (hereinafter referred to as 'users') who use the Internet website (www.tamrarentcar.com) operated by 'Tamra Rent-a-Car Co., Ltd.' (hereinafter referred to as 'Company'). Tamra Rent-a-Car values the user's personal information, and personal information protection guidelines include the "Act on Promotion of Information and Communications Network Utilization and Information Protection", the Act on the Use and Protection of Credit Information, the Framework Act on Electronic Commerce, and the Consumer Protection Guidelines on Electronic Transactions. We comply with laws and regulations related to information protection. Through the personal information processing policy, we inform you of the purpose and method of using the personal information provided by users and what measures are being taken to protect personal information. Our personal information handling policy may change according to revisions in laws, changes in government guidelines, or changes in company internal policies, so users are requested to check it from time to time. (This policy will be effective from July 10, 2019.)
2. Purpose of collection and use of personal information
All information provided by users will not be used for purposes other than those necessary for the above purposes, and we collect the minimum amount of information necessary to provide services and convenient and useful customized information when signing up for membership.
When the scope, purpose of use, or use of personal information is changed, prior consent will be sought from the user.
Purpose of collection and use
Items of personal information collected
Method of collecting personal information
When signing up, making reservations, and consulting
  Provision of name, phone number, content, purchase and payment, personal identification, handling complaints, etc., delivery of notices.
website, and mobile web
Driver information (name, contact information, date of birth, license type and number) when registering driver's license in advance Driver's license photo (optional) Website and mobile web
When paying and settling
Credit card information for payment, bank account information, payment records, etc.
Mobile phone number or business registration number for cash receipt issuance
Bank account information and credit card information required for the refund process
website, and mobile web
When participating in events and delivering prizes
Name, phone number, address, email address
website, and mobile web
When making online inquiries and postings
name, contact
website, and mobile web

[Personal information retention and use period]
In principle, the company retains and uses the user's personal information for the period of notice and agreement, and destroys it without itself when the purpose of collection and use of personal information is achieved. However, the following information is retained for a specified period of time for information retention reasons in accordance with relevant laws and company policies.
-Homepage member information: Retained until member withdrawal or expulsion
-Records on contracts or cancellation of subscription, records on payment and supply of goods: Retained for 5 years
   (Reason: In accordance with the Consumer Protection Act in Electronic Commerce, etc.)
-Consumer complaints, dispute handling, credit information collection/processing records: 3 years
   (Reason: Act on Consumer Protection in Electronic Commerce, etc., Act on Use and Protection of Credit Information)
-Record on identity verification: 6 months (Reason: Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
-(Note) Personal information and related documents collected for the car rental service are kept for the period specified by the relevant laws and regulations. In case of keeping longer than the law, reasonably determine the retention period (however, an explanation is required in the event of a dispute)
[ Provision of information to third parties ]
We use the personal information of users within the scope notified in "2. Purpose of collection and use of personal information", and do not use the user's personal information beyond the scope without the user's prior consent or disclose the user's personal information to the outside in principle. not. However, the following cases are exceptions.
- When users have agreed to disclosure or provision to a third party in advance
- When there is a request from an investigative agency or supervisory authority in accordance with the provisions of the law or according to the procedures and methods set forth in the law for the purpose of investigation or investigation
- In case of violating the Terms of Service posted on the website and the Terms of Use or operating principles of other member services
- Provided to advertisers, partners, or research groups in a form in which a specific individual cannot be identified for statistical writing, academic research, or market research
When orders and payments are made through the services provided by the Company, related information is provided to the transaction parties within the necessary scope for smooth communication between the parties to the transaction, such as consultation, and execution of the transaction, such as delivery (rental vouchers, accommodation vouchers, books, etc.). In addition, if it is necessary to provide personal information to a third party, personal information can be provided to the third party with the consent of the user through a reasonable procedure.
personal information items
Purpose of using personal information
Retention and use period
Items required for payment, such as name, payment amount, credit card company, and card number
Payment information such as electronic financial transaction method related to credit card payment
Destroy immediately after completion of service provision (however, it is retained for a period of time determined by related laws)
We will do our utmost to ensure that information is not provided indiscriminately against the original purpose of collection and use.
3. Processing of personal information viewing, correction and consent
① Users can always request to view and correct errors in their personal information.
② Consent to the provision of personal information to other companies (third parties) related to the company can also be withdrawn at any time.
③ If you wish to view, modify or delete the personal information provided by the user, please contact the person in charge of personal information management of Tamra Rent-A-Car. We will inform you of the result after processing. However, the exercise of rights may be restricted if there are obligations stipulated by law.
4. Matters concerning the destruction of personal information
We destroy the personal information immediately after the 『Purpose of Processing Personal Information』 is achieved or the 『Processing and Retention Period』 has elapsed.
- Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record
- Personal information printed on paper is shredded with a shredder or destroyed by incineration
5. Posts
① We value your posts and do our best to protect them from being tampered with, damaged, or deleted. However, the following cases are exceptions.
- Spam-like postings (e.g. chain mail, 800 million mails, advertisements on specific sites, etc.)
- Posts that damage the reputation of others by spreading false information for the purpose of slandering others
- Disclosure of another person's identity without consent, content that infringes on the company's copyright, third party's copyright, etc.
- In order to activate a desirable bulletin board culture, the company may delete certain parts or modify them with symbols when disclosing the identity of others without consent.
- If the content can be moved to a bulletin board of a different topic, the route of movement is indicated in the post to prevent misunderstanding.
- In other cases, it may be deleted after an explicit or individual warning.
② Fundamentally, all rights and responsibilities related to postings belong to the individual author.
In addition, since information disclosed voluntarily through postings is difficult to be protected, please consider carefully before disclosing information.
6. Matters concerning the management of the user's own personal information
Users can view or request modification of their registered personal information at any time. If you wish to be deleted, you can request deletion. In the case of children under the age of 14, the legal representative has the right to view or modify the child's personal information, and the right to withdraw consent to collection and use.
7. Measures to ensure the safety of personal information
All information sent by users is safely managed in a security system such as a firewall. In addition, as a managerial measure for the protection of users' personal information, the company provides differentiated access rights to personal information, and conducts continuous security training by limiting the number of people who handle users' personal information to a minimum. In addition, log records are kept by designating users of the system that processes personal information. Minimization and training of personal information handlers The company restricts personal information handlers to a minimum and recognizes the importance of personal information protection through administrative measures such as training for personal information handlers.
The company has designated a person in charge of personal information management and a person in charge of collecting opinions and handling complaints about personal information, and the contact information is as follows.

Tamra Rent a Car
Personal information protection officer: Park soo-youn
Email : tamra@tamrarent.co.kr
Phone number: 064-742-3300

Personal Information Infringement Reporting Center
Phone: 118
Email : 118@kisa.or.kr
URL : http://www.118.or.kr
Information Protection Mark Certification Committee
Phone : 02-550-9531
URL : http://www.eprivacy.or.kr
Supreme Prosecutor's Office Online Civil Service Office
Phone : : 02-3480-2000
URL : http://www.spo.go.kr